Cookie Policy
Cookie Policy
IntraQuest Community CIC
Version 1 – August 2026
This Cookie Policy explains how IntraQuest Community CIC (“IntraQuest”, “we”, “us” or “our”) uses cookies and similar technologies when you visit www.intraquest.co.uk.
It should be read alongside our Privacy Notice, which explains more generally how we collect, use and protect personal information.
1. What are cookies?
Cookies are small text files or pieces of information that websites can store on your computer, smartphone, tablet or other device when you visit a website.
Cookies can be used for a range of purposes, including helping a website function correctly, remembering preferences, understanding how people use a website and measuring the effectiveness of marketing.
Similar technologies may also be used, including pixels, tags, scripts, local storage and other technologies that store information on, or access information from, your device.
In this policy, we use the term “cookies” to include these similar technologies where appropriate.
2. How we use cookies
IntraQuest may use cookies and similar technologies to:
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ensure our website functions correctly;
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protect the security of our website;
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remember your preferences;
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enable website logins or online course functionality;
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process purchases and payments;
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understand how people use our website;
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improve our website and services;
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monitor website performance;
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provide embedded content such as video;
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understand the effectiveness of our communications or marketing;
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support advertising or remarketing activities where you have consented.
We do not use optional cookies or similar tracking technologies that require consent unless you have made an appropriate choice through our cookie consent controls.
3. Types of cookies we may use
Strictly necessary cookies
These cookies are necessary for our website or online services to operate properly.
They may be used for purposes such as:
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website security;
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maintaining sessions;
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remembering privacy or cookie choices;
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account login;
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shopping basket or checkout functionality;
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processing transactions;
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preventing fraud;
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ensuring the website operates correctly.
Because these cookies are necessary to provide the website or service you have requested, they may not require your consent.
You may be able to block them through your browser settings, but some parts of the website may then stop working correctly.
Functional cookies
Functional cookies allow our website to remember choices you make or provide enhanced features.
For example, they may remember:
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preferences;
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settings;
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login information;
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how particular website features should operate.
Where consent is required for these cookies, we will not use them unless you choose to allow them.
Analytics and performance cookies
Analytics cookies help us understand how visitors use our website.
For example, they may tell us:
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which pages are visited;
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how visitors move around the website;
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how long visitors spend on particular pages;
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whether website errors occur;
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how people arrived at our website.
This information helps us improve the performance, usability and effectiveness of our website.
Where consent is required, analytics cookies will not be used until you choose to allow them.
Marketing and advertising cookies
Marketing cookies may be used to understand the effectiveness of advertising or communications and, where applicable, to show advertising that is more relevant to you.
These technologies may be provided by third-party advertising or social media platforms.
They may be used to:
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measure advertising performance;
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understand whether someone responded to a campaign;
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build audiences;
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limit repeated advertisements;
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support remarketing or personalised advertising.
Marketing and advertising cookies will not be used where consent is required unless you have chosen to allow them.
4. Third-party services
Our website is currently hosted using Kajabi.
We may also use third-party services in connection with our website and online services, including providers supporting:
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website hosting;
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online courses and member areas;
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payments;
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analytics;
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embedded videos;
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email marketing;
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social media;
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advertising;
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website security.
Depending on which services are active on the website, these providers may place or access cookies or similar technologies on your device.
Providers may include organisations such as:
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Kajabi;
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Stripe;
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Microsoft;
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Google;
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YouTube;
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Meta/Facebook/Instagram;
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other service providers used by IntraQuest from time to time.
The specific providers and cookies used may change as our website and technology develop.
Where third-party optional cookies require consent, we will seek your consent before allowing those technologies to operate.
5. Embedded content
Some pages on our website may include content provided by third-party services, such as:
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videos;
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social media content;
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forms;
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booking tools;
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payment systems;
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interactive features.
These third-party services may use cookies or similar technologies when their content is loaded.
Where consent is legally required, we aim to prevent optional tracking technologies from operating until you have given the appropriate consent.
6. Cookie consent
When you first visit our website, you may be shown a cookie banner or consent tool.
You will be given options to:
Accept all optional cookies
Reject all optional cookies
or
Manage your preferences
Strictly necessary cookies may operate without consent where they are required for the website or a service you have requested to function.
We do not treat simply continuing to browse our website as consent to optional cookies.
7. Changing or withdrawing your consent
You can change your cookie preferences or withdraw your consent at any time.
Where available, you can do this through the Cookie Settings or Manage Cookies link on our website.
Withdrawing consent will not make previous processing unlawful, but relevant optional cookies should no longer be used following your withdrawal.
You may also need to delete existing cookies from your browser if you want to remove cookies already stored on your device.
8. Managing cookies through your browser
Most web browsers allow you to control cookies through their settings.
Depending on your browser, you may be able to:
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see which cookies are stored;
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delete cookies;
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block particular cookies;
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block third-party cookies;
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block all cookies;
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clear cookies when you close your browser.
Please be aware that blocking all cookies may affect how our website works.
Some services, including account login, online courses, checkout or other website features, may rely on certain cookies to operate.
9. Cookie duration
Cookies may be either:
Session cookies
These generally expire when you close your browser.
Persistent cookies
These remain on your device for a defined period or until you delete them.
The length of time a cookie remains on your device depends upon its purpose and the organisation that provides it.
We periodically review the cookies and similar technologies used on our website and aim to ensure that they are retained only for an appropriate period.
10. Personal information collected through cookies
Some cookies and similar technologies may collect information that constitutes personal data, such as:
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IP address;
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device identifiers;
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browser information;
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online identifiers;
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website interactions;
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advertising identifiers.
Where information collected through cookies constitutes personal data, our use of that information is also governed by applicable UK data protection law.
Please see our Privacy Notice for further information about how we use and protect personal information and your data protection rights.
11. International transfers
Some third-party technology providers may process information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer complies with applicable UK data protection requirements.
Further information is available in our Privacy Notice.
12. Changes to our use of cookies
We may change the cookies and technologies used on our website as our systems, services and website develop.
Where we introduce new technologies requiring consent, we will update our consent mechanism and seek fresh consent where required.
We will review this Cookie Policy periodically and update it when appropriate.
13. Contact us
If you have questions about our use of cookies or personal information, please contact:
IntraQuest Community CIC
IntraQuest Wellbeing Centre
Stonebreaks House
Stonebreaks Road
Springhead
Oldham
OL4 4BY
Telephone: 07831 204043
Email: [email protected]
Website: www.intraquest.co.uk
IntraQuest is registered with the Information Commissioner’s Office (ICO).
ICO Registration Reference: ZA274206
Current version: Version 1
Last reviewed: August 2026
